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The surgery understands that on occasions there may be a valid reason why you were unable to attend for your scheduled appointment

However this has many effects on the surgery including an increase in waiting time for appointments, a waste of resources, and frustration for the staff and other patients

Therefore we would be grateful if you would inform the surgery when you are unable to attend as there is always a high demand for appointments and this can then be offered to patients who do really need them. You can cancel your appointment by telephoning the surgery at any time by leaving a message on our answerphone if the surgery is closed, or if you receive our Mjog messages please reply cancel.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website